Any personal information we may collect will be used by us only to respond to your inquiry or process an order. We may also use any personal information provided by you to measure the use of our site and to improve its content. At times, cookies may be used to help us serve you better. A cookie is a tiny element of data sent by a website to your browser, which may then be stored on your hard drive so we can recognize you when you return. You may set your browser to notify you when you receive a cookie and, if you wish, to reject it. We will not release, sell, or rent to anyone else personally identifiable data that we have gathered from your visit to our web page unless compelled by law, with your informed consent, to fulfill an order or request you have given to us or to protect us against unlawful activity, fraud, or any danger to public safety. All personal information we collect (including your contact details and, if relevant, credit card details) is kept confidential to the best of our ability. You will appreciate, however, that we cannot guarantee the security of transmission.

Email contact and how we handle emails

It is the policy of European Gutters to send our members and customers emails throughout the purchasing process and other newsletter emails they elect to receive. Further, it is our policy to immediately remove any member or customer from any mailing list upon the member or customer's request. In addition, European Gutters may send out promotional material to its newsletter subscribers promoting material related to European Gutters. We do use email as a means of receiving feedback from our members, and we encourage you to email us with your questions or comments. We will preserve the content of any email you send us if we believe we have the legal requirement to do so. Your email message content may be monitored by us for troubleshooting or maintenance purposes or if any form of email abuse is suspected.

Membership Registration

Our site's registration form requires you to provide us with contact information and may also require demographic information. Your contact information may be used to contact you when necessary.

Membership Removal

If you wish to have your registration removed from our directory for any reason, send us an email requesting to be removed.

Updating Your Personal Information and Password Control

European Gutters provides you with ways in which you can alter your personal data, including changing your email address, password, phone number, etc. It is your responsibility to keep this information up to date. You are responsible for all actions taken with your username, email address, and password. Therefore, we do not recommend that you disclose your European Gutters password to any third parties. If you choose to share your user name, email address, and password or your information with third parties, you are responsible for all actions taken with this information, and therefore, you should review that third party's privacy policy.

Security of information

Unfortunately, no data transmission over the internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information you transmit. Accordingly, any information that is transmitted to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

Access to stored information

You have the right to seek access to the information we hold about you (including any credit card details you provided). You also have the right to ask us to correct information about you that is inaccurate, incomplete, or out of date.

Links to other sites

We provide links to Websites outside of our websites, as well as to third-party Websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our Website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Website and its privacy statement.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Privacy Statement.

Problems or questions

If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our privacy policy or if you have a problem or complaint, please get in touch with us at ITManager@roofguard.co.nz.

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